1. After web design contract signed, what's the detail content for one year free website maintenance?  |
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After signed web design contract with our clients, our company supply one year free website maintenance service. The detail content of free website maintenance service includes 2 main aspects : A, Design 1. All web pages compatible problems to main web browsers (IE6,IE7,Ie8,Firefox,Opera,Safari), 2. Texts updates, 3. Part of same size picture replacement on web pages, 4. Links of texts or pictures updates. B, Program 1. All program bugs fix, 2. A few database fields add/update/delete. (Such as adding a "User Mobile Phone" data field in database.) 3. The output texts/pictures of program updates. (Such as program output message texts.) 4. The deleted/removed program functions that clients request won't affect other program functions on website. |
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2. I am not in Shanghai, then how we communicate with each other? |
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Now Shanghai PassionSource does not setup any branch company or agent in other countries or other cities in China except Shanghai. If our clients are not located in Shanghai, we can discuss web project details through remotely communication. Remotely communication will save our time/money on road between cities or countries. Many of our American and European clients did not meet us face to face, we just communicate through Phone/Email/MSN/Skype/QQ/Net meeting. To ensure remotely communicate successfully, the key point is PassionSource and our clients discuss/write down "web design detail requirement" document or "website detail programming functions list" document. We can attach them as appendix of our contract, then sign it. The final work result of web design that we sent to our clients are digital web pages, not real products. So every step of web design can be discussed/confirmed through remotely communication between us and our clients. If some of our clients wish PassionSource send staff to meet in other cities or other countries, the clients need to prepay us the fee of travelling expense. |
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3. What are the key steps for web design? |
| In order to let our clients better understand our web design workflow, our designer has made a cartoon picture to describe our main work flow, please click here to see details. >> |
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4. How long it will take for web design? |
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The total design and development time depends on how complicated your website is, more complicated website, more development time. The simple website could be completed in 2 weeks, the complicated website could take us more than 6 months to finish. A common delay for web design, is the design confirmation from our client. During the different steps of web design & development process, we need our client to confirm some key steps then we can move forward to next steps. If our client is busy and can not confirm key steps in time, then may delay website design process. |
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5. To start design a new website, what kind of website materials I need to supply? |
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1. You detail design requirements document. If you do not have it, please download it from our website. Then fill it and send it back to us. These above 5 points are important instruction to let our designer to design a website that meet your own requirements. |
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6. We supply all web page designs, can your copany take HTML web pages and program function work? |
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Yes. But let us just to point out one thing, the web pages designs must be PSD (photoshop) format files, and must be designed by professional web designer, not by non-web graphical designer, because if a graphical designer who are not familiar with website design may has shortage of computer screen resolution, page navigation links, user friendly...etc. Then may cause the final web pages looks not professional. |
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